What We Do

Our Coaches help people and organizations maximize human potential, cultivate talent and enhance group and individual performance using the most current coaching theories and models. We do this by bringing about shifts in awareness, thinking, emotions, behavior, intention, and action. No matter how big or small those shifts are – our goal is to help propel our clients forward.

Coaching with identity in mind has become a front burner issue, not only for professional coaches, but also for those individuals and organizations seeking coach training. In fact, in 2020, the International Coach Federation (ICF) added the word “identity” to its list of Core Competencies, speaking to the importance of a coach’s ability to be sensitive to, understand and express respect for the fullness of their clients respective social group identities.

Similar to the outcomes sought as part of an individual coaching engagement, Team Coaching also requires a Coach who is grounded in the theoretical concepts and models of interpersonal communications and group dynamics. Because Shiftwork Coaches are either Gestalt-trained or trained in the field of Applied Behavioral Science, our success rate in coaching teams and groups is significantly increased.

The rate at which globalization is impacting work (and workers) is on the rise. Companies and organizations that pay close attention to how to best manage cultural and social identity group differences have a competitive edge in today’s fast-paced marketplace. Shiftwork provides seasoned Diversity, Equity and Inclusion trainer-practitioners that help develop strategies to attract and retain the talent needed to compete in today’s highly competitive marketplace. By partnering with Shiftwork, you will learn to design successful DEI initiatives, manage generational differences, reduce and mitigate workplace microaggressions and grow your company’s Cultural Competence. Facilitating “courageous conversations” is a Shiftwork hallmark. All of our DEI strategies are aimed at strengthening your current client base, retaining diverse talent and revealing opportunities for expansion into profitable new markets.

Our training is uniquely tailored to meet the needs of our clients. Refraining from an “off-the-shelf” approach to training and development, Shiftwork offers workshops that are especially designed to meet the goals and objectives of our customers. Each Shiftwork consultant has a graduate degree in the Applied Behavioral Sciences, and many serve as faculty for top colleges and universities around the country. We offer innovative instructional design possibilities, utilizing the ADDIE Method™ and other recognized training models.

The task of developing – and retaining – great leaders can be challenging for many organizations. Understanding the difference between a vision and a mission statement; strategy development; enhancing interpersonal communication skills; supporting a diverse group dynamic; and learning to give and receive feedback effectively – are all skills top tier leaders must learn to master. Shiftwork Associates collaborate with clients to develop leaders that go far beyond those found in today’s commonplace training environment. The Shiftwork Professional develops leaders by:

  • Assessing Social and Emotional Intelligence competencies to enhance interpersonal skills
  • Using Personality Type and Work Style assessments to grow individual self-awareness
  • Analyzing results from 360 Feedback processes to test alignment between a leader’s intent and impact
  • Researching and sharing resources that deepen and anchor new learning

Just as one size does not fit all, the same problem or challenge is likely to have several workable solutions. Process Consultation differs from other types of business consulting in one major way: it calls upon the client and the consultant to act collaboratively – as equal partners – to achieve the client’s goals. Shiftwork does not take a “turn-key” approach to the challenges faced by our clients. Instead, we seek to help our clients learn how to manage future problems as part of the current consulting process. In this sense, the Kolb learning model is what most informs our approach to organization development and transformative change initiatives. We are able to provide this level of support because our consultants and associates are well grounded in theories of transformational change and high-performance management. Shiftwork Consultants are certified Organization Development Practitioners (OD), many with Master's Degrees in Organization Development, Gestalt Theory and Change Management. We are practiced in both large-scale and small group methodologies and have global expertise in both.

Perhaps one of the most underestimated features of a well-run meeting is the role of the Facilitator. Shiftwork prides itself on providing professional, boundary-savvy meeting facilitators to agencies and organizations that need meaningful deliberation, with clear outcomes. Whether the task is team-building, strategic planning, holding “Courageous Conversations” or polarity management – the Shiftwork facilitator can save you valuable time (and money) often lost as a result of poorly run meetings.

Although Shiftwork has a strong reputation as a premiere Organization Development Consulting Firm, our formidable cadre of Consultants and Associates allows us to offer clients a full range of Human Resource Support and Administrative Services Support.

Finding the right person for a specific job is aligned with other Shiftwork solutions to help clients leverage their resources and smartly utilize their human resources capacity across the enterprise. We combine our academic methodology and our proven practical solutions to address our client’s human resources challenges. Our search experts have twenty-plus years of human resources experience and success in multi-national corporations, the non-profit sector, the Federal sector, academia, hospitality, and organized labor.

A unique feature of our human resources search solution is our commitment to long-term gain for our clients. We tailor our searches to the specific talent acquisition needs that our clients require to harness a competitive edge in their industry or sector. This ensures recruitment and selection of “best-in-class” candidates to accelerate operational success.
We apply a proven six-step process to execute the search:
1. Initiate Stakeholder Engagement/Investment
2. Develop Search Road-map and Execution Strategy
3. Contact, Recruit and Qualify Prospective Candidates
4. Present Final Candidates and Monitor Progress
5. Extend the Offer
6. Conclude Search and Follow-up with Client and Employee

  • Database configuration and management
  • Assessment and diagnosis of routine office policies and procedures
  • Survey development and implementation
  • Production of Executive Summary Reports